Where is Lifecycle Manager item? Error starting service “updatemgr”

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If you don’t find the Lifecycle Manager item the the vSphere menu try to run this command first:

service-control --status --all

and check if there are any stopped services like this.

As you can see we have more stopped services and even vmware-updatemgr.

Secondly try to start all the stopped running service-control --start <service> and if you get this error: “An error occurred while starting service”

go ahead resetting the VMware Update Manager Database running:

on vCenter Server Appliance 6.5: /usr/lib/vmware-updatemgr/bin/updatemgr-util reset-db

on vCenter Server Appliance 6.7/7.0: /usr/lib/vmware-updatemgr/bin/updatemgr-utility.py reset-db

and run the following Command to delete the contents of the VMware Update Manager Patch Store:

rm -rf /storage/updatemgr/patch-store/*

You have to restart the services after done. I suggest you to start all services running: service-control --start --all. You should have an output like thisone.

Now reload the GUI and you’ll see that now the Lifecycle Manager item is available.

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